Q
. How many hours is the rental?

A. 4 hours.  If you will need it longer, please do not hesitate to call for price.

Q. How many children can bounce at a time in the inflatable jumper?

A. As a general guide line:

Ages:  2 to 8 ....... 8 children  (depending on size)
Ages:  9 to 12 ......6 children
Ages:  13 to 16.....4 teens

However keep in mind that compatible sized children MUST play on the unit at the same time, REGARDLESS of age. Different sized children must not be mixed. Please remember, the above is a guideline only. It all depends on the size of the children, and how active they are. Toddlers, you can get more in since they are smaller and less "bouncy.  Remember, you want to keep them safe. If needed, split them into groups.  

Q. What kind of area can an inflatable jumper be setup in?

A. The unit can be setup on level surfaces.  Grass area that is free of debris such as rocks, stones, sticks, tree limbs, and pet waste.  We can also set up on asphalt or concrete or indoor gymnasiums and other large indoor spaces.  For asphalt and concrete we require a swept area free of glass, rocks and other debris that might puncture the equipment.  We will use a large tarp under the inflatable to prevent excessive wear.  In addition, we will secure the jumper with two 40lb sandbags at each corner for safety.  We ask that when older children get in the amount of children be reduced by half of what is stated above.  For proper clearance, you will need at least a 25x18 area, with clearance overhead (no power lines, trees, branches, overhangs, etc.) of 20 feet. A dedicated 120 volt outlet needs to be within 100 feet of setup.  We will supply the extension cord.

Q. Does the blower have to run all the time to keep the jumper inflated?

A. Yes, the blower keeps the inflatable jumper inflated.

Q. How far in advance do I need to reserve an inflatable jumper for my party?

A. ASAP! As soon as you have a confirmed date for your party, we highly recommend that you book your bouncer for that date. Don't wait! There's nothing worse than getting your party organized, then calling up to book a bounce house, and finding that none are available.

Q. How safe is an inflatable jumper?

A. Jumpers are very safe, as long as they are supervised at all times and the rules enforced.  Most people have a misconception about bounce houses, and think of them as a "baby sitter." Rent a bounce house, and the adults can be left alone. WRONG! Most of the injuries are caused by or happen to unsupervised children. Just as you would not leave children unattended in a swimming pool, do not leave children unattended in a jumper. They must be supervised at all times, and the rules must be enforced! It will keep the children entertained for hours though, and they will sleep that night!

Q. Do you require a deposit?

A. Yes, there is $50 deposit for reservation.  The remainder will be collected the day of event but before setup.

Q. What method of payments can I use for rentals?

A. At this time, we accept cash and checks.  Please note that there is a $35 NSF fee on all returned checks. Checks must be paid in advance, so it is cleared prior to setup.

Q. Is there a delivery fee?

A.  We service and deliver to the greater Raleigh, Garner, Knightdale, Cary, Durham and surrounding areas (limited to 35 miles one way, an additional trip charge may apply).  Please contact for details.

Q. What time will my rental arrive?

A. We will arrive at least 45 minutes before the scheduled event. The Inflatable will take between 25 and 45 minutes to unload setup and sanitize.  Your designated operator (yourself or someone at the party) will be instructed by our trained professional on how to supervise the unit.  We will return at the end of the reservation to take down the unit which will take approximately 30 minutes.

Q. What about cancellations?

A. Weather cancellation must be made 3 hours prior to the event to receive a full refund.  If PNJB shows up for delivery and we are unable to setup due to weather conditions, a delivery fee of $45.00 will be charged.  During periods of severe weather (rain, high winds, etc…), we have the right to cancel your reservation.  If your reservation is canceled byPNJB, we will give you a full refund or credit toward a rescheduled date made by you.  We will not setup equipment in rain, high winds, snow, muddy conditions, unsafe conditions or temperatures below 45°.  Safety is our #1 priority!!   If you need to cancel due to non related weather issues please cancel within 7 days of event refund. 

Please remember that PNJB will work with you so that your event goes off without a hitch!

 Delivering Fun With Every Jump!

 

 

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